Yes, we ship all over the world. Shipping costs may apply, and will be added at checkout.
It depends on where you are. Orders processed will typically take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Returns & Warranties
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. To initiate a return request, click here. Our full return policy can be found by clicking here.
Once we receive your products back, it may take up to 5-10 business days for the funds to show in your account.
Returns within the US and Canada are free. For international orders, a $20 USD fee will be deducted from your refund.
Unfortunately, we're unable to refund shipping fees on orders. International orders may have additional duties and/or taxes incurred. You are responsible for paying these fees. We're unable to waive or refund these costs, even if the order is returned back to us.
We offer store credit for gift orders returned within 60 days. The store credit will be issued to the email registered within the return request.
Yes! All of our products are under a 6-month extended warranty that covers manufacturing defects and accidental damage. To start a warranty claim, send us an email at firstname.lastname@example.org. Our full warranty policy can be found by clicking here.
To find your best fit, print our sizing chart here and follow the instructions. Or order our free ring sizer here. If you're a half-size, it's best to order the next size up.
Products & Materials
All of our products are hand crafted with precision, and require a little love. When not in use, store your jewelry separately in a cool, dry place. This will protect your jewelry from humidity and prevent scratching.
Always remove your jewelry: when applying lotions, scents, and sprays - before exercising - before sleeping - and before coming in contact with liquids.
Liquids, such as water, sweat, chlorine, perfumes, lotions, cleaning products, and oils may cause your jewelry to tarnish, so it is important to avoid contact with them whenever possible.
To clean your jewelry, gently polish them with a soft cloth. Don't use soaps or cleaning products as it can damage your jewelry's plating.
Most of our pieces are made using a combination of fair trade 925 sterling silver, rhodium, 14k gold, and ethically sourced gemstones. Some other materials used may include recycled brass and/or ethically sourced horns. The materials used in each product are listed on the individual product pages.
You can contact us through our contact page! We will be happy to assist you.